Privacy Policy

Privacy Policy

Effective Date: 1/11/2025
Applies To: Melbourne Community Hub and all associated “Hub” websites operated under our network (“we,” “us,” or “our”).

1. Introduction

At Melbourne Community Hub, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our websites, use our services, or interact with us online or offline.

By using our website or submitting information to us, you consent to the practices described in this Privacy Policy.

2. Information We Collect

We may collect the following types of information:

a. Personal Information

When you engage with our services, sign up for advertising, contact us, or submit forms, we may collect:

• Your name, business name, and contact details (email, phone number, address)
• Business or service information for listings or advertisements
• Payment and billing details (processed securely through third-party payment providers)

b. Non-Personal Information

We may automatically collect non-identifiable data such as:

• Browser type, device type, and operating system
• Website usage statistics (e.g., pages visited, time spent, clicks)
• General location data (city or region only)
• Cookies and analytics data

3. How We Use Your Information

We collect and use information to:

• Provide and manage our advertising and promotional services
• Communicate with you about listings, updates, and campaigns
• Improve our website, services, and user experience
• Send promotional offers, newsletters, or community updates (you can unsubscribe at any time)
• Comply with legal, taxation, or regulatory obligations

We do not sell or rent your personal information to third parties.

4. Disclosure of Information

We may share your information only in the following cases:

• With trusted service providers (e.g., hosting, email, analytics, or payment partners) who help us operate our platform
• When required by law, regulation, or government authority
• To protect our rights, users, or the integrity of our services

All third-party providers are required to comply with applicable privacy and data protection laws.

5. Cookies and Analytics

Our websites use cookies and similar technologies to enhance your experience.
Cookies help us understand how visitors use our site, allowing us to improve performance and personalize content.
You can choose to disable cookies through your browser settings, but this may limit your experience on our site.

We may also use Google Analytics, Meta (Facebook) Pixel, or similar tracking tools for aggregated, non-personal insights.

6. Data Storage and Security

We take reasonable steps to protect your personal information from misuse, loss, unauthorized access, modification, or disclosure.
Your data is stored securely using reputable hosting providers with up-to-date security protocols.

While we strive to safeguard all information, no online transmission can be completely secure — you use our services at your own risk.

7. Access and Correction

You may request access to, or correction of, the personal information we hold about you at any time by contacting us at:
📧 info@melbournecommunityhub.com.au

We will respond to your request within a reasonable timeframe and in accordance with the Privacy Act 1988 (Cth).

8. Links to Other Websites

Our website may contain links to other third-party sites. We are not responsible for the privacy practices or content of those websites.

We encourage you to read the privacy policies of any linked sites you visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect changes in our operations, technology, or legal obligations.

The most recent version will always be available on our website, with the “Effective Date” updated accordingly.

10. Contact Us

If you have any questions, concerns, or complaints about this Privacy Policy or how we handle your information, please contact us: Melbourne Community Hub
📧 Admin@melbournecommunityhub.com.au
🌐 www.melbournecommunityhub.com.au
📍 Melbourne, Southeastern, Australia